Regulamin Karty Food Plus

Food Plus Card Terms & Conditions

 

These terms and conditions, in conjunction with the privacy policy, are applicable to Food Plus Card and any participation is considered as acceptance. If you have any questions relating to these Terms and Conditions please contact Polski Sklep u Pauliny Ltd on 1382 224420 between 9 am-8 pm or by email: dundee@foodplus.store. Please note that all calls charge on standard rate. Calls may be recorded for training and security purposes. 

The Scheme

  1. The Food Plus Card is owned and operated by Polski Sklep u Pauliny Ltd.
  2. The Food Plus Card, Food Plus Vouchers and points, in whatever form, are issued by and remain the property of Polski Sklep u Pauliny Ltd who may, at any time, terminate the Scheme or alter or amend the conditions of operation of the Scheme.
  3. Members of the Scheme must be aged 18 years or over.
  4. Members are only entitled to one Food Plus Card account each. Polski Sklep u Pauliny Ltd reserves the right to refuse, merge or close additional accounts at any time.
  5. Members must register their personal details or business information and keep Polski Sklep u Pauliny Ltd informed of any changes. Polski Sklep u Pauliny Ltd cannot be held responsible for any loss of points or Food Plus Vouchers incurred as a result of out-of-date details. 
  6. When you register for an account to shop on the site https://dundee.foodplus.store, a Food Plus Card account will be automatically opened for you, unless you already have one.
  7. The Food Plus Card in whatever form, is not transferable, cannot be copied and can only be used by the member who is registered for the card.
  8.  The Food Plus Card, Food Plus Vouchers remain the responsibility of the member, as do any security details relating to the account. Polski Sklep u Pauliny Ltd cannot be held responsible for any loss arising from the member failing to ensure the safe-keeping of these items.
  9.  Polski Sklep u Pauliny Ltd may decline to issue, withdraw or cancel accounts, cards, Food Plus Vouchers and points, in whatever form, and/or remove a member from the Scheme at any time where there is reasonable belief of:
    • any abuse or attempted abuse of the Scheme
    • any breach or attempted breach of these terms and conditions
    • any behavior related to the Scheme or Polski Sklep u Pauliny Ltd that involves theft, misconduct, abusive or offensive behavior, or supplying false or misleading information.
  10. Food Plus Card can only be used for purchases from Polski Sklep u Pauliny Ltd. and Polski Sklep u Mateusza Ltd.
  11. Food Plus Card points, Food Plus Vouchers cannot be transferred, bought, sold, or in any way traded.
  12.  Two members are no longer able to join or merge their accounts together due to limitations in the Food Plus Card system. The existing associate cardholder may maintain their card as an associate card; however, in the event that the associate card is damaged or lost, the associate cardholder will need to apply for a new card account. Points earned in an associate card account will not be transferred to the primary cardholder.
  13. Members may be able to express a preference for their statement to be sent to their registered e-mail address or mobile phone number. We will endeavor to respect this preference but reserve the right to send these to the member's registered postal address without prior notification to the member. This may be necessary for business or policy reasons or where there are problems with the registered e-mail address or mobile phone number provided by the member.
  14. Members can choose to leave the Scheme at any time. By leaving the Scheme, members forfeit the right to any points or Food Plus Vouchers already accrued or issued. Upon termination for any reason, your right to use the card and the food Plus Service will end, and you must stop using the card.
  15.  Members who do not collect any points for one year will be removed from the Scheme and all points and unused Food Plus Vouchers will be deleted. Members will need to reapply for new membership should they wish to re-join.
  16. The processing of your personal data takes place while preserving your legal data protection rights. To use a Food Plus Offering, it is necessary that the details provided by you are forwarded to the provider of the relevant. Food Plus Offering you want to use to permit user authentication and provision of the service as detailed in the offer.
  17. The data and information provided to us by you enables us to determine suitable offers for you. If we ask you for your consent for the processing of your data as described below, the information concerned will only be processed for the purposes of Food Plus if you have given your consent. Since Food Plus is designed to provide you with information and offers that are as accurate as possible on the basis of your identified needs and wishes.
  18. We may amend these Food Plus Terms of Use in accordance with this section. We can make changes to these Food Plus Terms of Use for one or more of the following reasons:
    • to reflect changes in law or regulations or meet any relevant regulatory requirements;
    • to reflect new (or changes to) statements of code of practice or industry guidance designed to enhance consumer protection; 
    • to reflect changes in technology and any changes to the functionality of the app, including the removal of out of date functionality; 
    • to change the way the Food Plus Terms of Use are drafted to make them fairer or clearer to you.
  19. If we change the Food Plus Terms of Use, we will inform you by means of a corresponding notice in the email.

Points

  1. One (1) Food Plus Card point will be awarded for every transaction of £1 excluding the redemption of all Food Plus Vouchers and Polski Sklep u Pauliny Ltd Gift Voucher. Minimum spend of £1  required to be rewarded points.
  2. Members must present their Food Plus Card or mobile phone number at the point of payment in order to collect points for a transaction in-store. Members who forget to / did not do this are not able to claim back the points after a transaction is completed. Online store purchases in https://dundee.foodplus.store will collect points automatically only for registered users in Food Plus Dundee online store.
  3. Members will be required to present or quote their Food Plus Card number to collect points on purchases made through our selected partners or online transaction.
  4. To be awarded points, members must spend above a certain amount on qualifying products in a single transaction. The number of points awarded may change and will vary depending on the products bought, the amount spent and where the transaction takes place.
  5. Points will not be awarded for non-qualifying products, including gift vouchers, tobacco or tobacco-related products, mobile reload, and other products which may also be excluded from the Scheme at the discretion of Polski Sklep u Pauliny Ltd.
  6. Points will be added to the member account within 48h.
  7. Where points can be collected with our selected partners, further terms and conditions may apply.
  8. Polski Sklep u Pauliny Ltd may set a limit on the number of times points may be awarded for promotional items on which additional points are available. Individual promotions may have different limits as communicated in their purchase conditions.
  9. Polski Sklep u Pauliny Ltd is entitled to remove points for any transaction or purchases refunded in a full or partial refund. This also applies to the exchange of products, unless the exchange is for products with an equivalent points value.
  10. Points awarded at the time of the transaction or vouchers already issued may be removed or canceled if Polski Sklep u Pauliny Ltd determines that the points were collected in breach of these terms and conditions or were awarded in error. Any advice or actions of our staff that is contrary to these terms and conditions will not have the effect of changing these terms and conditions.
  11. Points have no value until converted into Food Plus Vouchers. The conversion value of points is 100 points equals to £2.00, and 200 points equals £10.00.
  12. Points are collected on a monthly basis.
  13. Points are not transferred to the next calendar month, they are forfeited on the first of each month
  14. Points are only awarded monthly up to 200 points.
  15. Polski Sklep u Pauliny Ltd is under no obligation to award Food Plus Card points for any reason outside of qualifying transactions. 

Food Plus Vouchers

  1. Receive a £2 off coupon when qualifying spend reaches £100 and an additional £10 off coupon when qualifying spend reaches £200 in-store in a Month. Qualifying spend is total till receipt. Food Plus membership card or phone number attached to the card required at checkout. You must spend the minimum amount of the coupon to redeem.
  2. 60 mins between purchases required.
  3. Food Plus Vouchers or e-Food Plus Vouchers can be redeemed once in-store or online store and must be redeemed by the person whom they were issued, alongside the corresponding Food Plus Card.
  4. The voucher must be used from the time it is received in 7 days.
  5. The voucher cannot be exchanged for cash.
  6. The purchase value must be equivalent to or higher than the value of the Voucher. If the purchase value is higher than the value of the Voucher, then the customer shall pay the difference. Purchase transactions cannot be done if the purchase value is below the value of the voucher. 
  7. Food Plus Card points will not be awarded for the redemption of Food Plus Vouchers.
  8. Food Plus Vouchers can be used together with cash (legal tender), credit card or debit card.
  9. Copied, damaged or defaced Food Plus Vouchers will not be accepted.

 

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